Privacy Policy

We are focused on securing your protection. This Privacy Statement portrays the data we gather from you, either online through this or any of the sites, social or versatile pages claimed or worked by, regardless of whether got to by means of PC, cell phone or other innovations, or disconnected by means of your buy of Hardware items, Services, or different merchandise or cooperation with Specialists or representatives (on the whole “Administrations”), and how that data will be utilized. This Privacy Statement is accessible on the landing page and at the base of any site page on a site kept up or controlled by

If you don’t mind read this Privacy Statement carefully, in light of the fact that by utilizing the Services, you are recognizing that you comprehend and consent to the terms of this Privacy Statement, and agree to the way in which we may gather, utilize and unveil the previous data. Furthermore, please audit our Terms of Use, which oversees your utilization of the Services and any substance you submit or purchases you make.

The Information we store

We and our Support providers may collect information when you provide information to us and when information is collected automatically.

You may choose to give us personally identifiable details online to allow us to communicate with you, process your orders, or provide you with help. Our online forms ask for a small amount of details, such as name, company name, email, street address, and phone number. Some forms may ask for a product serial number. If you make a purchase or order a repair, we may ask for your credit card number and billing details. Job applicants may be requested to provide information such as educational background, employment experience, and job interest.

The types of personal information Support for Canon may collect from you are:

Personal and business contact details, such as name, address, phone number, and email address;

Financial information, such as your credit/debit card number or other billing information;

Other unique information such as user IDs and passwords, product functionality, product and support preferences, contact preferences, educational and employment background, and job interest data;

Location data such as your IP address, physical location, and other similar location information collected when you request location based services;

Details of the devices and support you have purchased from us or which you have inquired about, together with any additional details necessary to deliver those devices and services and to respond to your inquiries;

Any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or online presence, through our representatives or otherwise; and

Information you provide to us through our support center, customer surveys or visits by our representatives from time to time.

Usage Information

In addition to the information, you may provide, Printerops may collect details when you access or use the Support or a website “powered by” another company on behalf of through our use of data collection technologies, including web beacons, cookies, and embedded web links. These technologies collect certain details that your browser sends to a web site, such as your browser type and language, access times, and the address of the web site from which you arrived. They may also collect details about your Internet Protocol (IP) address, unique device identifier, clickstream behavior (i.e., the pages you view, the links you click, and other actions you take in connection with Support for Canon. websites or “powered by” websites) and device details. Support for Canon may also use some of these technologies in connection with emails and communications sent from Support for Canon and therefore may collect information using these tools when you open the email or click on a link contained in the email.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.